TERMS OF USE + DISCLAIMER

Effective Date: April 29, 2026

Business Name: Be Optimal Holistic Health Center

Location: Skokie, Illinois

1. Acceptance of Terms

By accessing or using this website (the “Site”), you agree to be bound by these Terms of Use and Disclaimer (the “Terms”). If you do not agree to these Terms, you must not access or use the Site.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into these Terms to use this Site.

3. Permitted Use

This Site is intended to provide information about our services, education, and wellness offerings.

You agree not to:

• Use the Site for any unlawful purpose

• Interfere with or disrupt the Site or its security

• Attempt to gain unauthorized access to any systems or data

• Copy, reproduce, distribute, or exploit content without permission

We reserve the right to suspend or terminate your access to the Site at any time for any reason.

4. Intellectual Property

All content on this Site, including text, graphics, branding, programs, downloads, videos, and materials, is owned by or licensed to Be Optimal Holistic Health Center and is protected by applicable intellectual property laws. You may use the Site for personal, non-commercial purposes only. Any other use requires prior written consent.

5. Services & Availability

All services, content, and materials provided through the Site are for informational and educational purposes only. We reserve the right to:

• Modify, suspend, or discontinue services at any time

• Update pricing, offerings, or descriptions without notice

• Refuse service to anyone as permitted by law

We do not guarantee that the Site will be uninterrupted, secure, or error-free.

6. No Medical Advice

The information provided on this Site is not intended to diagnose, treat, cure, or prevent any disease. All content is for informational and educational purposes only and should not be considered medical advice. Always consult with a qualified healthcare provider regarding any medical condition or treatment.

7. No Provider-Patient Relationship

Use of this Site does not establish a provider-patient or doctor-patient relationship. A formal relationship is only established after completion of required intake documentation, and direct consultation with a licensed provider.

8. Assumption of Risk

By engaging with any services, programs, or recommendations described on this Site, you acknowledge and agree that:

• Participation in wellness, holistic, and integrative health services involves inherent risks

• Outcomes may vary and are not guaranteed

• You voluntarily assume all risks associated with your participation

9. Results & Testimonials Disclaimer

Individual results may vary. Any testimonials or examples presented on the Site reflect individual experiences and are not guarantees of outcomes.

10. Wellness & Supplement Disclaimer

Any recommendations related to nutrition, supplements, lifestyle, hormone support and/or therapies are based on general wellness principles and are not guarantees of results.

11. Website Communications & Privacy

This Site is not a secure or HIPAA-compliant communication platform. You agree not to submit sensitive or protected health information through the Site, including through contact forms or other submission tools. We are not responsible for the security or confidentiality of information transmitted through the Site. For information regarding how we handle protected health information, please refer to our Notice of Privacy Practices.

12. Third-Party Links

This Site may contain links to third-party websites or services. We do not control and are not responsible for the content, accuracy, or practices of such third parties. Accessing third-party sites is at your own risk.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

We do not guarantee that the Site will meet your expectations; the Site will be uninterrupted or error-free; or any results from use of the Site or services will be reliable.

14. Indemnification

You agree to indemnify, defend, and hold harmless Be Optimal Holistic Health Center and its owners, providers, employees, and affiliates from any claims, damages, losses, or expenses (including attorneys’ fees) arising out of or related to: (i) your use of the Site, (ii) your violation of these Terms; and (iii) your misuse of any information or services.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BE OPTIMAL HOLISTIC HEALTH CENTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO: YOUR USE OF OR INABILITY TO USE THE SITE; RELIANCE ON ANY INFORMATION PROVIDED; or PARTICIPATION IN ANY SERVICES, PROGRAMS, OR RECOMMENDATIONS. TO THE EXTENT LIABILITY CANNOT BE DISCLAIMED, OUR TOTAL LIABILITY SHALL NOT EXCEED THE LESSER OF: (A) THE AMOUNT PAID BY YOU (IF ANY) FOR SERVICES IN THE SIX (6) MONTHS PRIOR TO THE CLAIM, OR (B) $100. YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE.

16. Dispute Resolution & Arbitration

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration administered by the American Arbitration Association.

• Arbitration shall take place in Cook County, Illinois

• Claims must be brought on an individual basis only

• You waive any right to participate in class actions or class-wide arbitration

• Judgment on the arbitration award may be entered in any court of competent jurisdiction.

17. Governing Law

These Terms shall be governed by the laws of the State of Illinois, without regard to conflict of law principles.

18. Termination

We reserve the right, in our sole discretion, to suspend or terminate your access to the Site at any time, with or without notice, for any reason.

19. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, internet outages, system failures, labor disputes, or governmental actions.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms constitute the entire agreement between you and Be Optimal Holistic Health Center regarding use of the Site and supersede all prior understandings.

22. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be reflected by the updated Effective Date. Your continued use of the Site constitutes acceptance of any revised Terms.

23. Contact Information

Be Optimal Holistic Health Center

5225 Old Orchard Rd, Suite 31

Skokie, IL 60077

Phone: (847) 486-8000

Email: info@beoptimal.com